Welcome. Thank you for visiting GenOn Energy, Inc.  This online privacy policy applies to information about you that GenOn may obtain when you visit a website that we control, including genon.com.  In this Policy, we describe how GenOn may collect, use, or share information obtained through our website, your choices regarding our use of that information, the ways in which we safeguard the information we collect, and how you may contact GenOn regarding our online privacy practices.

By using this site, you agree to our Terms of Service and consent to our collection, use, and disclosure practices and other activities as described in this Privacy Policy.

Information Collection

Information You Provide to Us

We collect certain information that you provide directly to us through the site. For example, you may provide information to us when you register on the site, subscribe to our notifications apply for a job or otherwise communicate with us through the site.

The information we collect from you through the site may include Personal Information, which is information that can be used to identify you, such as your first and last name, email address, physical address, phone number, date of birth, or gender. We also may collect information about your current electric provider (including your account number), and other information you choose to provide. If you apply for employment opportunities through the site, we (or one of our third-party partners) may collect information regarding your work experience, educational background, and other details relevant to the job you’re seeking.

Information Collected Automatically

In addition to information you submit to us, we may collect certain information using automated means such as cookies, web beacons, and web server logs. The types of information we collect automatically include IP addresses, browser/device/hardware type, operating system characteristics, information about your use of the site, data regarding network connected hardware (e.g., computer or mobile device), and information about your use of the site, such as the time and duration of your visit and how you arrived at the relevant site.

Information that is automatically collected about you through the site may be combined with Personal Information you provide to us. Automatically collected information that is combined with Personal Information is treated as Personal Information.

Data Analytics Services and Online Tracking

On the site we use third-party web analytics services, such as Google Analytics, to help us analyze how visitors use the site. The information collected for this purpose (including your IP address and other information collected automatically, as described above) will be disclosed to, or directly collected by these service providers. To learn more about opting out of data collection through Google Analytics, click here.

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. Like many websites and online services, our Sites are not configured to respond to “Do Not Track” signals. To find out more about “Do Not Track,” you may wish to visit http://www.allaboutdnt.com.

Information Use

We may use information we obtain about you through the site for various purposes, including to:

  • Respond to your comments, questions, and requests, and provide customer service;

  • Send you service and technical notices, updates, administrative messages, and security alerts and support;

  • Process your job applications;

  • Communicate with you about products, services, offers, promotions, newsletters, rewards, and events, and provide news and information that we think will be of interest to you (for information about how to manage these communications, please see Your Choices below);

  • Register and service your online account;

  • Improve the site or other websites, marketing efforts, products, and services, and to monitor and analyze trends, usage, and activities of visitors of the site;

  • Contact you regarding your use of the site and, in our discretion, changes to our policies;

  • Prevent, identify, and address fraud, breaches of our policies or terms, and other risks, threats, or potential harm; or

  • For other purposes, as described at the time the information is collected.

In addition, we may use information collected through cookies, web beacons, and other automated means for purposes such as recognizing your computer when you visit the site, tracking your activity as you navigate the site, or analyzing your use of the site. We also may use the information we obtain about you in other ways for which we provide notice at the time of collection.

Information Sharing

Certain of our agents, affiliates, vendors, consultants and other service providers may have access to Personal Information to carry out work on our behalf or to provide service to you. These third-party service providers and agents are prohibited from using your Personal Information for any purpose other than to provide this assistance.

In addition, we may share information about you obtained through the Sites:

  • With our business partners, affiliates and other third parties in order to help us transact business with you, including processing your payment, answering your inquiry, fulfilling your request for a product or service, or to otherwise conduct our business with you;

  • To comply with the law, law enforcement or other legal process, including as necessary to respond to a government request;

  • As necessary or appropriate to protect our rights, property, life, health, security, or safety and/or that of our affiliates, you, or others;

  • With our affiliates for internal business purposes;

  • With our business partners, affiliates and other third parties for purposes of sending their own marketing;

  • In connection with, or during negotiations of, any proposed or actual merger, purchase, sale (including a liquidation, realization, foreclosure or repossession), or any other type of acquisition of all or any portion of our assets, or transfer of all or a portion of our business to another company;

  • For a purpose disclosed elsewhere in this Privacy Policy, or at the time you provide your Personal Information; or

  • With your consent, or as directed by you.

Without limiting the foregoing, in our sole discretion, we also may share aggregated or de-identified information collected through the Sites with affiliates or other third parties.

Links to Other Websites

The site may contain hyperlinks to other websites or online locations that are operated by third parties that we do not control. This Privacy Policy does not apply to those third-party websites, which may have their own privacy policies or notices that apply to the information they collect from you through their sites. We make no representations regarding the policies or business practices of third-party websites, and we encourage you to familiarize yourself with their privacy policies before providing them with your Personal Information.

Your Choices

Many web browsers provide options to allow users to stop accepting new cookies, or to disable existing cookies. Please be aware that if you disable the cookies on your computer, you may not be able to use certain features of the site or other websites and disabling cookies may invalidate opt outs that rely on cookies to function.

Data Security

We take reasonable measures to help protect the information we maintain from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Nevertheless, given that transmission via the Internet is not completely secure, please be aware that we cannot guarantee the security of information we collect through the site.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Policy, and in some cases, we may provide you with additional notice (for example, via email sent to the email address you have provided to us). We encourage you to review this Privacy Policy when you interact with us online, to stay informed about our information practices and the ways you can help protect your privacy.